• Service Fee Refund:
  • The service fee paid to Plan My Visas is refundable only if the visa application is not processed, or the service is canceled within 24 hours of payment.
  • If the application is already submitted to the embassy or visa application center, the service fee becomes non-refundable.
  • Plan My Visas fee is 100% non- refundable in case of any change in government, embassy rules or any other authority.
  •  Plan My Visas fee 100% non- refundable if an applicant is unable to attend his/her appointment for document submission at the visa application center or any interview at embassy if being requested.
• Embassy Fee:
  • The embassy fee is paid directly to the embassy and is non-refundable under any circumstances.
  • If the embassy rejects the visa application then there is no refund as grant of visa is the sole discretion of the embassy
• Visa Application Centre (VAC) Charges:
  • Any additional charges paid for visa application center services are non-refundable once paid, as they are directly submitted to the VAC.
• Refund Process:
  • All refund requests must be submitted in writing to our customer support team, including proof of payment and the reason for the request.
  • Refunds (if applicable) will be processed within 30 business days, depending on the payment method used.
• Cancellation Policy:
  • If you choose to cancel your visa application after payment but before submission, only the service fee (if applicable) may be refunded.
  • Any cancellation or refund request after the embassy or VAC submission will result in no refund.

The client acknowledges and understands that if a refund is possible according to the refund policy, it will be processed within 30 business days after submitting the request. The client must provide a copy of the payment receipt to Plan My Visas along with any other necessary supporting documents. Failure to include these documents will render the refund request ineligible.

By using our services, you agree to these terms and conditions outlined in our refund policy.